New Project Development Management Process
Quality Management Policy
Kalobee has a complete set of quality system standards. For the selection and assessment standards of suppliers, we will conduct in-depth understanding of our cooperative enterprises, give full play to our advantages, and avoid risks. We will sign quality assurance agreements, stipulate the standard of component yield, and have the right to reject substandard components and initiate accountability. We advocate long-term cooperation and win-win relationships, and our cooperation with some suppliers has been maintained since the establishment of the company.
Quality Management Architecture
Software and hardware quality acceptance control, represented by testing
Product quality control plan throughout the R&D process, represented by R&D quality
Delivery quality improvement, represented by the Quality Assurance Department
Improving company system capabilities and customer satisfaction, represented by the Quality Management Department
Full-process quality assurance
Product Reliability Testing
Environmental Equipment (Testing Standards)
UV aging: 8H light exposure, 4H condensation, 6 cycles, 72H
Constant temperature and humidity: High temperature 70°, low temperature -30°, RH 93%
ESD electrostatic: Air ±8KV, Contact ±4KV
Salt spray: 35°, 5% salt solution, 48H
Dust: 2kg/m³, talcum powder with diameter <75um, 8H
Thermal shock: High temperature 70°, low temperature -30°, 1H each, 24 cycles, 48H
Waterproof: Immersed in water at 1m depth for 30min
Boil: 80°, 30min
Two-dimensional measurement: Precision 0.01
Mechanical Packaging Equipment (Test Standard)
Free fall: 1.2m height, 6 sides, 2 cycles, 12 times
Roller: 1M, 100 times (200 circles)
Keystroke life: 4-6N, 50,000 times
Strap tensile strength: ≥8kg, 2 times
Packaging and transportation: Frequency 2.5HZ, amplitude 22mm, 110C/min
Packaging drop: 6 sides, 1 corner, 3 edges, 1m
Micro drop: 7cm, 5000 times forward and backward
Click line: 250g, 100,000 times
Lifespan plug-in: 2000 times
Wire swing: 300g ±60°, 2000 times
Ball impact: 32g ball, 0.5m, 2 impacts
After-sales Service
FAE engineer team assists in technical Q&A.
Products provide a one-year warranty period, and can be repaired or replaced free of charge under non-human damage.
The customer return rate due to functional defects has been maintained below 1% for a long time.
Professional customer complaint team handles order and product abnormality issues, responds quickly, and solves problems efficiently.
